Updated as of January 15, 2025
This page includes important information about Moco's safety policies and reporting procedures, as required by Colorado law. Please also refer to our Content and Conduct Policy and Terms of Service for additional guidance about how to keep your experience on Moco safe and respectful.
Moco is NOT a dating site or app. We advise you to NEVER reveal personal details or identifying information to other Moco users, nor to meet someone in real life that you met on Moco, under any circumstances.
What is Moco's policy regarding sexual violence and other conduct that threatens public or personal safety?
We are committed to creating a safe and respectful environment for all users. We do not tolerate any form of harassment, sexual violence, stalking, or any conduct that threatens personal or public safety, whether online or offline.
Engaging in sexual conduct with another person without their consent is not only against Moco rules but also against the law. It can lead to serious consequences, including civil or criminal liability. If there is a criminal investigation, we will fully cooperate with law enforcement.
For additional details regarding Moco's rules, see our Content and Conduct Policy and Terms of Service.
How can I report conduct or content that I think violates Moco's guidelines?
You can quickly and easily submit a report using the in-app or on-site reporting links and buttons or by emailing us at support@corp.mocospace.com.
Submitting false reports for malicious, biased, or other illegitimate reasons is a violation of our Terms and may result in action being taken against your account.
Does Moco verify users' identities or run criminal background checks?
We do not conduct criminal background or identity checks or otherwise inquire into the background of users. You are solely responsible for your interactions with other users. Moco makes no representations or warranties as to the conduct of users.
Can individuals who have been convicted of a crime use Moco?
Our Terms prohibit the use of our services by anyone who is a registered sex offender. If we become aware that a user is a registered sex offender and is ineligible to use Moco, we ban their account.
What happens to a user who is reported for violating the rules?
We take all reports of misconduct seriously. We promptly review reports and, if we determine the user has violated our Terms or Content and Conduct Policy, we take appropriate action. Depending on the seriousness of the violation, consequences will range from a warning to a ban. Violations involving violence, the threat of violence, sexual misconduct, or other serious harmful behavior will result in a ban.
We limit the information we share about reports when necessary to protect safety or privacy of reporters and other involved parties.
All users have the opportunity to appeal actions taken against their accounts.
When a report about a user's misconduct is received, do you notify the user's friends?
In compliance with Colorado law, we send email notifications to Colorado users who have exchanged messages with a member who we have banned due to known or suspected fraudulent behavior. "Fraudulent behavior" is behavior that, in our judgment, indicates the user poses a significant risk of attempting to obtain money (or something of value) from other users through fraudulent means, by using a false identity, or by attempting to defraud other users.
Otherwise, as provided in our Privacy Policy, we can only disclose a user's account information in limited circumstances, such as when it is the subject of a lawful subpoena or warrant or otherwise required by law.
For More Information or Support
We strongly recommend members visit www.connectsafely.org and www.onguardonline.gov for more information and tips on Internet safety.
For local Colorado resources, check out:
You Have the Right CO: Information and resources for survivors of sexual assault and their families.
Violence Free Colorado: Resources and support for survivors of domestic violence and their families.
Crime Victim Services Directory: A comprehensive directory of services and resources for crime victims, advocates, and service providers across Colorado.
1-844-493-TALK (8255): A 24/7/365 support line for anyone affected by a mental health, substance use, or emotional crisis.