Updated as of October 27, 2026
1. Scope, controller and contact
This notice describes how JNJ Mobile, Inc. ("MocoSpace," "Moco," "we") collects, uses, discloses and protects personal information in the MocoSpace website, mobile applications, messaging, FriendShop, purchases and related services (together, the "Service"). JNJ Mobile, Inc. is the controller of information it determines how to process. You may contact us at support@corp.mocospace.com , JNJ Mobile, Inc., 6 Liberty Sq PMB 96493, Boston, MA 02109, USA; or 1-877-323-4815. We welcome questions and privacy-rights requests. This notice does not eliminate rights provided by applicable law.
Adults only: MocoSpace is restricted to people 18 or older. We do not knowingly permit children to create accounts; contact us if you believe an underage account exists.
2. Information collected and sources
Identifiers and contact details. Account ID, username, email, optional phone, IP address; provided by you or collected from use Registration, access, support, security and communication
Profiles and potentially sensitive characteristics. Photographs, descriptions, age, gender, ethnicity, sexual orientation, relationship status and other profile fields you provide Profile display, social discovery, and member-selected personalization; sensitive demographic attributes are not provided to advertising partners
Precise and approximate location. GPS/device coordinates only after express permission; approximate location inferred from IP address Location features, security, analytics and advertising where lawfully allowed
Messages, posts and media. Chats, public posts, photos, ephemeral images and associated metadata Communications, hosting and automated safety scanning
Device, network and online activity. Device identifiers, advertising IDs, cookies, IP, browser and device characteristics, page views, ad interactions, usage logs Authentication, operations, analytics, fraud prevention, advertising and measurement
Payments and commercial information. Subscription plan, term, transaction and receipt status, Moco Gold purchases; payment data processed by Stripe for website subscriptions Checkout, recurring billing, accounting, customer service and fraud prevention
Third-party sign-in. Account identifiers and profile fields authorized via supported identity providers Login, account creation and linking
Inferences. Predicted interests, ad segments or engagement signals Service recommendations, advertising and measurement
Information may come directly from you, from devices and service interactions, from permitted third-party login providers, from Stripe, and from advertising/analytics partners. Exact third-party categories vary by integration. We do not currently disclose hashed email addresses to advertising or identity partners as an Moco advertising practice; that does not necessarily prevent vendors from processing email addresses you provide to them independently.
3. Visibility, communications and ephemeral content
Your public profile and public posts may be visible to other members and, where indexed, search engines. Recipients may retain, copy or share material that you send. Private chats are intended for chosen recipients; our systems automatically scan private chats for spam, abuse, illegal-content signals and service security . Under current operational practice, employees and outsourced moderators do not routinely access message content for moderation. We may process and disclose messages where legally permitted or required, such as compliance with valid legal process.
Ephemeral photos ordinarily disappear after viewing and are ordinarily deleted if not viewed after three days ; deletion may be subject to technical limitations and backups. Screenshots and recipient copies are beyond our control.
4. Location information
We infer approximate geographic location from IP addresses. The Service requests explicit device or in-app permission before collecting precise GPS coordinates . When permission has been granted, precise location may be used by the Service and may be disclosed to advertising partners only as permitted by applicable law and applicable choices. You can withdraw device location permission through operating-system settings; IP-based approximate location may still be processed. We do not display precise GPS coordinates to other members. Permission for location access is distinct from any separate consent required to process sensitive geolocation data for advertising.
5. Purposes and legal bases
We use information to: create and authenticate accounts; display profiles and deliver communications; maintain FriendShop, ephemeral photos and purchases; bill subscriptions via Stripe; provide support; detect spam, abuse and fraud; maintain security; measure and improve performance; personalize features and advertising; comply with law; establish, exercise or defend legal claims; and communicate with you. For users subject to the EU or UK GDPR, our intended legal bases include performance of a contract (core account and messaging), legitimate interests where permitted (security, fraud prevention and necessary analytics), legal obligation (required records and reporting), and consent (nonessential cookies, relevant targeted advertising, precise-location or special-category processing where consent is required). Where required, consent may be withdrawn without retroactively affecting lawful prior processing.
Special-category and sensitive profile data: Information about ethnicity, sexual orientation, religion and comparable demographic characteristics can receive additional legal protection. We do not share these sensitive demographic profile attributes with advertising partners. Such information may be processed to provide user-selected profile features and for other appropriately disclosed and lawful service purposes, subject to applicable consent and other legal requirements. This restriction on demographic sharing does not mean that every other category of personal information is excluded from advertising disclosures.
6. Advertising, sales, sharing and recipients
Advertising helps fund our Service. MocoSpace works with numerous advertising partners, bidders, networks, measurement providers and related technology companies. Depending on configuration and privacy choices, these parties may receive device identifiers, IP addresses, approximate location, precise-location data where separately permitted and lawfully disclosed, browsing or advertising activity, and non-sensitive profile or audience attributes used for relevant advertising; some partners may independently collect information through their cookies, tags or SDKs. MocoSpace does not disclose ethnicity, sexual orientation, religion, or other sensitive demographic profile attributes to advertising partners. MocoSpace also does not currently provide hashed email addresses to advertising or identity partners. Non-sensitive demographic disclosures, if made, remain subject to applicable privacy choices and law.
Advertising partners may combine data from multiple devices or services for relevant ads, frequency capping, fraud prevention, measurement and profiling. Some disclosures may be classified as a "sale," "sharing" for cross-context behavioral advertising, or processing for targeted advertising under state privacy laws even if money is not paid for the data. Our Do Not Sell or Share control is intended to block all legally covered advertising disclosures for the opted-out user. Please review and exercise the control in your account . Where legally required, users can also opt out by contacting us without creating an account.
We also disclose personal information to hosting/security providers, communications and technical vendors, analytics firms, Stripe and other transaction providers, third-party sign-in services you use, public audiences for profile information you choose to publish, professional advisers, government agencies where legally appropriate, and parties to business transactions with lawful protections. We require service providers to satisfy applicable privacy contractual obligations. We do not represent that all advertising recipients are our processors or that we control all independent downstream use.
7. Cookies, device controls and consent
We and partners use cookies, pixels, device identifiers, local storage and analogous technologies for login, settings, analytics, measurement and advertising. Cookies necessary for service operation may be used without a separate optional-advertising choice where legally permitted; nonessential analytics/advertising technologies may require advance consent, particularly in the EEA and UK. You can manage available Service privacy/advertising controls, change browser or mobile device settings, and withdraw applicable consent. Blocking cookies may limit functionality. Opting out of targeted advertising does not necessarily eliminate advertising or strictly necessary processing.
Global Privacy Control (GPC): MocoSpace recognizes and honors supported Global Privacy Control signals as requests to opt out of sales or sharing of personal information for cross-context behavioral advertising, where applicable. When a qualifying signal is detected, we apply the opt-out to the browser or device sending the signal and, where required and technically identifiable, to the associated account. A GPC signal does not turn off all advertising or essential service processing. Separate settings are available for other privacy choices; ordinary browser "Do Not Track" signals are not necessarily equivalent to GPC.
8. Data retention and deletion
We retain personal information only for as long as reasonably necessary to provide the Service, fulfill the purposes described in this Privacy Policy, maintain security, prevent fraud and abuse, resolve disputes, and comply with applicable legal obligations. Retention periods depend on the category of information and the purpose for which it was collected.
Account Information and User Content. Account profiles, public posts, photographs, private messages, and other user-generated content are ordinarily retained while the associated account remains active, unless deleted earlier. When a user deletes their account, associated content is removed from active systems immediately. Deleted information may remain in system backups for up to seven days before deletion through normal backup rotation. Copies independently retained by other users are outside our control.
Ephemeral Content. Ephemeral photographs are ordinarily removed after viewing or, if not viewed, after three days, subject to the feature's operation and backup retention practices.
Device Information and Usage Records. Device identifiers, IP addresses, access logs, and other technical records are retained according to their operational purpose, including system performance, diagnostics, authentication, security, and fraud prevention.
Advertising and Analytics Information. Advertising identifiers, cookies, and related usage information are retained according to the purposes of the applicable technologies, user privacy choices, and configured retention periods. Third-party advertising and analytics providers may apply their own retention practices, subject to applicable contractual and legal restrictions.
Payment and Transaction Records. Records of subscriptions, Moco Gold purchases, payment status, and related transactions are retained as necessary for billing, accounting, tax compliance, fraud prevention, payment disputes, and other applicable legal obligations. Payment information processed by our payment processor partners is also subject to their applicable retention practices.
Customer Support and Legal Compliance. Support requests, privacy-rights requests, safety reports, and associated records are retained for the periods necessary to resolve the relevant matter, demonstrate compliance, investigate abuse, or establish, exercise, or defend legal claims.
Security and Abuse Prevention. We may retain limited account identifiers and records of security incidents, suspected fraud, prohibited conduct, and other relevant activity when reasonably necessary to prevent repeated abuse, investigate incidents, or comply with legal obligations. Such retention is limited to the information reasonably necessary for those purposes.
Retention Criteria. Where a fixed retention period cannot reasonably be specified, we determine the appropriate period based on the nature and sensitivity of the information, the purpose for which it was collected, the duration of the account or service relationship, applicable legal requirements, the need to prevent fraud or maintain security, and the existence of disputes, investigations, or legal claims.
Users may edit their profile information and delete their accounts through the website or mobile application. Additional deletion requests may be submitted to support@corp.mocospace.com, subject to applicable legal exceptions.
9. Your controls and privacy requests
Users can edit personal profile information and delete accounts directly in the website or app. To request a copy or portable export of data, correction of data not available through self-service, deletion, objection or restriction, or to appeal a denied privacy request where law provides an appeal right, email support@corp.mocospace.com . You may also contact us by mail or telephone using the details above. We may verify a request using proportionate methods before disclosing information. Verification, response time, appeals, agent authorization, and exceptions follow applicable law; we do not require login for an opt-out where prohibited. We will not unlawfully discriminate against people exercising privacy rights. If a request is denied, we will provide an explanation and any required appeal process.
10. U.S. state privacy notices
Residents of California and other U.S. states with applicable comprehensive privacy laws may have rights to know/access, receive a portable copy, correct, delete, opt out of sale, sharing or targeted advertising, and opt out of certain profiling. Some states provide rights regarding sensitive-data processing, consent, appeal, and authorized agents. Coverage and exact rights depend on the law and statutory applicability thresholds. Submit requests to support@corp.mocospace.com or use the available privacy settings. Nevada residents may request an opt-out to the extent Nevada law applies.
California Privacy Notice - Information Collected and Disclosed in the Preceding 12 Months
The following table summarizes the categories of personal information MocoSpace collects, the purposes for which it is used, and whether the information is sold or shared for cross-context behavioral advertising under California law. These disclosures cover the preceding 12 months and depend on the features used and information provided by individual members.
| Category of Personal Information | Collection Sources and Purposes | Sold or Shared for Advertising |
|---|---|---|
| Identifiers: Username, email address, account ID, IP address, device and advertising identifiers | Users, devices, third-party sign-in providers; account management, security, analytics and advertising | Yes, certain online and device identifiers; not email addresses or hashed email addresses |
| Personal and Profile Information: Age, gender, relationship status, photographs, profile descriptions and other voluntarily supplied information | Users; profile display, social discovery and personalization | Certain non-sensitive profile attributes may be shared |
| Sensitive Personal Information: Ethnicity, sexual orientation, religion, account credentials and private communications | Users and Service interactions; requested features, authentication, messaging and security | No sensitive demographic attributes are shared; private communications and credentials are not shared for advertising |
| Geolocation: Approximate IP-based location and precise GPS coordinates collected with express permission | Devices and network connections; location features, security, analytics and advertising | Approximate location may be shared; precise GPS disclosure depends on separate permissions and applicable law |
| Internet and Network Activity: Cookies, page views, advertising interactions, device characteristics and usage information | Devices, browsers, Service interactions and technology partners; operations, analytics, security and advertising | Yes, subject to applicable privacy choices |
| Commercial Information: Subscription purchases, Moco Gold transactions and associated billing records | Users and payment providers; purchases, billing, accounting and fraud prevention | No |
| User-Generated Content: Public posts, photographs, private messages and ephemeral content | Users; social networking, communications, content hosting and safety monitoring | Private-message contents and user-generated media are not sold or shared for advertising |
| Inferences: Predicted interests, engagement patterns and advertising audience segments | Derived from profile information and Service activity; personalization, recommendations and advertising | Yes, excluding sensitive demographic attributes |
Categories of Recipients and Business Disclosures. MocoSpace discloses relevant categories of personal information to hosting and infrastructure providers, security and fraud-prevention services, payment processors, communications and customer support providers, analytics companies, and other service providers as necessary to operate the Service. The categories disclosed depend on each provider's function and may include identifiers, profile information, technical and usage data, commercial information, and other information necessary to perform the contracted services.
Certain online identifiers, network activity, approximate location information, non-sensitive audience attributes, and advertising inferences may also be disclosed to advertising networks, exchanges, demand-side platforms, measurement providers and other advertising technology companies. These disclosures may constitute a "sale" or "sharing" under California law even when MocoSpace receives no monetary payment for the information.
MocoSpace does not disclose ethnicity, sexual orientation, religion, or other sensitive demographic profile information to advertising partners. MocoSpace does not currently provide email addresses or hashed email addresses for advertising identity matching.
Sensitive Personal Information. MocoSpace uses sensitive personal information to provide requested profile and communication features, authenticate users, maintain security, prevent abuse, and comply with applicable legal obligations. Precise device location is collected only after express permission. Uses or disclosures of sensitive personal information are subject to applicable consent and limitation rights under California law.
Retention. The retention periods and criteria for these categories of personal information are described in Section 8 of this Privacy Policy.
Your California Privacy Rights. Subject to applicable law, California residents may request access to, correction of, or deletion of their personal information; request information about its collection and disclosure; opt out of sale or sharing; and limit certain uses of sensitive personal information where applicable. MocoSpace honors qualifying Global Privacy Control signals and provides a Do Not Sell or Share control. Requests may also be submitted to support@corp.mocospace.com. Authorized agents may act on behalf of California residents subject to applicable verification procedures.
MocoSpace does not knowingly sell or share the personal information of individuals under 16. The Service is restricted to users aged 18 or older.
11. European Economic Area, UK and international users
MocoSpace is primarily a U.S.-oriented service but is accessible to a limited number of individuals in the European Economic Area (EEA), United Kingdom (UK), and other jurisdictions. We provide cookie-consent choices for nonessential technologies where required, including applicable advertising and analytics cookies. Where EU or UK data protection law applies to our processing, the relevant privacy rights may include access, rectification, erasure, restriction, portability, objection, withdrawal of consent, and the ability to lodge a complaint with a supervisory authority. Requests can be sent to support@corp.mocospace.com . The number of users in a jurisdiction does not by itself determine whether its privacy law applies.
Personal information may be processed in the United States and other locations where our providers operate. Where EU or UK GDPR applies, we rely on an appropriate lawful basis for processing and, for restricted international transfers, legally valid transfer arrangements. Consent for nonessential cookies can be managed through our available consent controls.
12. Security, legal requests and corporate changes
We use reasonable organizational and technical safeguards appropriate to the information and risks, but no service can guarantee absolute security. We may disclose information to comply with valid legal obligations and process, investigate threats and fraud, protect rights and safety, and support litigation or regulatory obligations, as permitted by law. In a merger, acquisition or restructuring, data may be transferred subject to applicable law, contractual limits and required notices. Our Service may contain external links that are subject to third parties' privacy practices.
Reports of nonconsensual intimate imagery
A person depicted in a nonconsensual intimate image or video, including qualifying digitally altered or AI-generated content, or their authorized representative, may submit a removal request without an account. Email support@corp.mocospace.com with the subject "TAKE IT DOWN Act removal request." Include your physical or electronic signature, information sufficient to locate the content, a good-faith statement that it was published without your consent, and contact information. You do not need to email the image itself if the location details are sufficient.
We process report details and related records to locate and review reported material, communicate with requesters, remove covered content, and meet legal and safety obligations. Under the TAKE IT DOWN Act, valid requests require prompt removal, no later than 48 hours after receipt, together with reasonable efforts to locate and remove known identical copies. We restrict access to sensitive report information and retain related records as needed for safety, case handling, and applicable legal obligations.
13. Policy revisions and contact
We may revise this notice to reflect changes in law, products or information practices. We will change the effective date and provide required notices or obtain new consent before materially different processing where legally necessary. The current English-language version is the reference text, without limiting local-language rights. Contact JNJ Mobile, Inc., 6 Liberty Sq PMB 96493, Boston, MA 02109, USA; support@corp.mocospace.com ; 1-877-323-4815.